1 What Responsible Gaming Means

Responsible gaming is not just about tracking wins and losses. It means treating gaming as a form of entertainment — something enjoyable and exciting that never harms your life, family, or financial situation.

At 1x2, we encourage every player to develop responsible gaming habits. Your well-being and peace of mind are our top priority. Gaming should be fun — never an addiction.

Keep in Mind: Gaming is a leisure activity. If you play for fun and can accept a loss without distress, you are on the right track.
2 Guide to Healthy Gaming Habits

Building responsible gaming habits requires a few simple but important practices. At 1x2, we encourage all players to follow the guidelines below.

Financial Control

  • Only play with money you can afford to lose.
  • Never play with a credit card or borrowed money.
  • Set a monthly gaming budget in advance and stick to it.
  • Do not chase losses or increase your bets to try to win back what you have lost.

Time Management

  • Decide in advance how much time you want to spend gaming each day.
  • Take regular breaks — at least 10 minutes every hour.
  • Do not cut into sleep time, work time, or family time to play.
  • Make sure you have enough time for socializing, exercise, and hobbies.

Mental Health

  • Never turn to gaming to escape sadness, loneliness, or stress.
  • Do not play while under the influence of alcohol or medication.
  • Take wins and losses in your stride — gaming is entertainment, not life.
Special Tips: Set an alarm or timer when you start playing. When it goes off, take a voluntary break. This small habit makes a big difference over time.
3 1x2 Player Protection Tools

1x2 offers several powerful tools to help you maintain responsible gaming. All tools are completely free and available to use at any time.

Deposit Limit

Set limits on your daily, weekly, or monthly deposits. Limit reductions take effect immediately.

Loss Limit

Enable this feature to automatically stop play once you have reached a set loss amount.

Session Limits

Set a maximum session length. Once your time is up, you'll receive a reminder to take a break.

Cooling-Off Period

Temporarily suspend your account for anywhere between 24 hours and 30 days.

Self-Exclusion

Permanently close your account for 6 months or longer.

Gaming History

View a detailed record of all your gaming activity and assess it for yourself.

4 Signs of Problem Gaming

It can sometimes be hard to tell when gaming has crossed the line from fun to a problem. Watch out for the following signs.

Continuing to play in an attempt to recover money lost in a previous session.
Hiding or lying to family or friends about how much you're gaming.
Feeling irritable, anxious, or restless when unable to play.
Neglecting work, studies, or family responsibilities because of gaming.
Borrowing money or dipping into savings to fund gaming.
Repeatedly trying to quit gaming but failing.
Gaming having a negative impact on sleep, eating, or physical health.
Warning: If you notice any of the signs above in yourself, do not wait — contact our support team or use the self-exclusion tool right away.
5 Protection of Minors

1x2 is strictly for players aged 18 and above. We have put in place a number of firm measures to keep minors away from gaming.

  • Mandatory Age Verification: You must verify your identity using a National ID card or birth certificate at the time of registration.
  • Parental Control Tools: If parents have any concerns, they can report an account to us directly.
  • Parental Control Software: Install parental control software such as Net Nanny or Qustodio on shared family devices.
  • Keep Your Login Details Secure: Keep your password and account details out of reach of children and teenagers.

If you suspect a minor is using our platform, contact our support team immediately. We will take prompt action.

6 Support Organizations

Gaming addiction is a serious issue. If you or someone you know is affected, do not hesitate to seek professional help.

  • National Mental Health Helpline (Bangladesh): 16789 (Government Helpline)
  • Kaan Pete Roi: Trusted organizations in Bangladesh offering mental health and emotional support.
  • GamCare: International gaming addiction support organisation — online counselling available.
  • Gamblers Anonymous: A peer support group where people facing the same challenges help one another.
Keep in Mind: Asking for help isn't a sign of weakness — it takes courage. Our support team can also guide you to the right resources.
FAQs

Yes. When you activate self-exclusion, you will have the option to withdraw any remaining balance in your account. No new deposits can be made during the exclusion period.

For your safety, deposit limit reductions take effect immediately. However, increasing a limit requires a 7 business day waiting period. This delay is intentional — to prevent impulsive decisions.

A Cooling-Off Period is a short-term break — typically 24 hours to 30 days — after which your account is reactivated automatically. Self-Exclusion is longer-term, ranging from 6 months to permanent. To lift a self-exclusion, you must contact the support team directly and follow a specific process.

Email our support team at [email protected] with full details. We will investigate the matter in complete confidence and take the necessary action. Your identity will be kept strictly private.

Yes, all of 1x2's responsible gaming tools — deposit limits, loss limits, session limits, cooling-off, and self-exclusion — are completely free to use. There are no extra charges.